Mark, Just wanted to pass along how much we truly enjoy our new home. Linda and I wanted to personally thank you and your entire staff for a job more than well done. During the building process your staff was extremely courtesy, professional, and always available to answer any and all questions or concerns that had surfaced. We were excited the first day we walked in to our new home, and we are still excited today as that first day we walked through the front door. We feel like every day is a vacation day living in our new dream home! We just wanted to let you know that all the hard work, attention to detail, and professionalism demonstrated by the "Hulbert Team" did not go unnoticed. Again, a special thank-you for such a beautiful home!!!! Regards... Don & Linda Pease Dear Hulbert Homes, As little over a year ago, we decided to build our first new home. Not being familiar with the builders in the Polk County area, we decided to join the tour through the Parade of Homes. During this tour of many beautiful homes, our mutual choice of the home that would best fit our needs was the Hulbert Homes model. We cemented our choice when the model won all the top awards being offered that spring. We have been living in our new home for six months now, and could not be happier with our choice. We've heard many horror stories from friends of a long list of things to be finished, redone, repaired, replaced, etc after they had moved into their supposedly completed homes. We are proud to say that we had no list, have no list, and never anticipate having a list. The home was completed on time, and when we say completed, we mean totally completed. NOTHING has been required since we moved in. We cannot imagine why we would ever need to build another new home, but if that occasion should arise, there is only one builder that we would seriously consider, multiple award winning Mark Hulbert, CEO of Hulbert Homes, Inc. THANK YOU MARK. Sincerely, Dr. Dan L. & Lois Canterbury Dear Mark, We just wanted to drop you a quick note to tell you what a pleasure it has been to build with you. It was a truly great experience from start to finish and we would do it all over again if the opportunity presents itself. To work with such an amiable businessman who maintains high standards not only in his professional endeavors, but also personally, was exactly the experience Teresa and I had wanted it to be. It was wonderful to work with a builder that is able to blend experience, imagination and a keen sense of quality in his product. Your quality is also reflected in the sub contractors you employ. Then to top it all off, for you to be able to listen and incorporate client suggestions and ideas was truly a unique quality that resulted not only in an award winning home, but a home that was functional and extremely pleasing to us. The friendship that was built in the process is also invaluable. It will be a friendship that will last for years to come. Thanks again Mark and to your wife Linda for all the hard work that went into making our "dream" home a reality. We are confident that anyone we recommend Hulbert Homes to will be equally as satisfied. Sincerely, Michael & Teresa Crowley Spring Parade 2001 winner home owners and very satisfied clients Dear Mark and Linda, We chose you, Hulbert Homes, as our builder because of your reputation! You certainly lived up to that reputation, thank you and God Bless! You are invited anytime to come visit us! I think I told you, but want to tell you again, all your sub-contractors were a joy to work with! Sharon Baker Mark & Linda, Thank you for making my home building experience an easy one. I say "easy" because I had many people tell me a lot of horror stories about their home building experience. First, let me express my appreciation to Tony. He was an excellent supervisor. He returned my calls promptly. He listened to our wants and needs and gave us excellent advice, alternatives and ideas. He was always there when a meeting at the house was required. In short, he was the key to this. I will say that the reason we decided to build with you was of course the price was very competitive, but equally as important was that you were nice friendly people who seemed genuinely eager to have our business. I remember an early meeting when Mark said "I want to build your home". That to me showed that we weren't just business, but people. I'd say from start to finish things went smoothly. Everything we asked for was taken care of. Based upon our experience you are doing a fine job building homes. As much as the home itself which is a very personal experience for people, the comfort level they experience from their builder goes a long way to making this experience a bearable one. I got the feeling during this that you and your people really cared that they were doing the job to the customer's satisfaction. Thank you for a job well done! Sincerely, Ron & Jackie Reycraft Dear Mark and Linda, We found the whole experience of building a house surprisingly pleasant, even though we had been told that it would be such a stressful time. It was easy to work with Paul Imig, the superintendent assigned to us, particularly because he was always accessible, patient when I felt I was being picky, and willing to get answers if he didn't have them. We appreciated Mark staying involved and coming by, even on Saturdays to check on everything. That was very re-assuring to us. We were pleasantly surprised by the quality of materials that were being used, i.e., the nice molding and hardware on doors and cabinets. I loved the seat in the shower that you surprised us with. We are greatly enjoying the window above the front door, which we know was difficult to do. Most of all, we appreciate the fact that Hulbert Homes was willing to work with us considering the modest home we built and that the service and craftsmanship was excellent. Rosemarie & George Maguire Dear Mark & Linda, Sharon and I would like to express our thanks to you both and the employees and subcontractors of Hulbert Homes for the excellent experience we enjoyed in building our dream home. We knew that the key to our success was selecting the right builder and we could not be prouder of our decision in choosing Hulbert Homes. My professional experience has included the opportunity to work with contractors on multi million dollar projects for my company. This experience has taught me that there is no substitute for working with people who provide a valuable service and who place an emphasis on keeping the customer informed. Your company's willingness to discuss the status of the construction of our home at any time and willingness to meet with us at the home to review any concerns we had played an important role in exceeding our satisfaction expectations. In conclusion, we are extremely happy with our new home and have recommended you to many people we know. I hope that you have received several calls and ultimately several contracts from these referrals. Please refer any potential clients to us if they wish to talk to one of your previous customers. We would welcome the opportunity to share with them the enjoyable and, from what we have heard from others who have built homes, a very rare experience. Sincerely, Steven & Sharon Susick Dear Mark & Linda, Our concerns over the last seven (7) months has not been on the building of our new home. Thanks to you and your staff, we want to say “thanks” for the outstanding job done. Special thanks to Paul! The Johnsons Lynda & Darold Dear Mark & Linda, We (Larry and I) did not experience any “bad” situations. There were delays due to our changing our minds and desiring certain amenities. Overall, we had a good experience with our Superintendent, Paul, and he really addressed and added to all our happiness. The entire staff of Hulbert Homes were so helpful and willing. It pleased us that we had a very enjoyable time building our dream home. Thank you so much and may God bless each and everyone of you. Love, Larry and Cora Roundtree Dear Mark, It seems impossible for us to put into words the gratitude and indebtedness we feel to you and your entire team at Hulbert Homes! Our family has been made so happy by ya’ll ! Hope you enjoy our effort to bring to your day, a fraction of the sweetness you have brought to our lives (large chocolate cake was delivered). Finally, special thanks to “Mr. Make It Happen” – William Webb. He is your MVP! Lindsay and Lori Crowley Dear Linda & Mark: There are simply not enough thanks to express how grateful we are for all you have done for us. We are so very proud of our home and our experience with this building process has been tremendous. It is a joy knowing you and your great team. We wish you all continued success!!! God Bless! Miriam & Michael Petruschak Dear Mark and Linda, Thank you for my new home. When I finally decided to move out of my apartment, I repeatedly told anyone who would listen to me that there was no way I would build a home – too many decisions, too much oversight, too much time commitment needed. While looking at homes with my realtor, and dismissing homes within minutes, I saw a house that I loved. I loved the exterior stonework, the layout, and the brick pavers drive and walkway. The house turned out to be a Hulbert Homes, Inc. home. Luckily for me, I work with one of Hulbert Homes, Inc.’s biggest supporters who “arranged” a meeting for me with Mark. Not very long after the meeting, I had a contract and an appointment to meet with my designer. Though I was overwhelmed and a wreck about the prospect of building and having to make so many selections, Mark assured me that I would not live the nightmare I was envisioning and the nightmare that many people suffer when building homes with other builders. Mark was right. Having the design center and most choices all in one, central location is brilliant, especially for me. My designer, was especially patient with me when I had no idea what I wanted to do… Even your office staff treated me like a star. Whenever I called, whoever answered the phone recognized me, inquired about my house and set about getting me the information I needed… The subcontractors with whom I personally dealt with, laborers and Hulbert employees I met on the jobsite were friendly, helpful, and courteous. Your subcontractors are definitely a positive reflection on Hulbert Homes, Inc. Sincerely, Denise N. Murphy Mark, Cathy and I would like to let you and your team of professionals know how happy we were with the Hulbert Homes experience. Building a house can be a stressful time, regardless of how prepared the homeowner is. Everyone on your staff was very helpful and courteous. This was our first home building experience and we certainly appreciate the effort and follow through made by you and your staff, from the first contract meeting right through to the meticulous follow-up. Special thanks should go to your superintendent and his team of contractors. He was great – very responsive and was always looking out for us throughout the process and we appreciate that. We also got the opportunity to know most of the contractors that worked on our house. Not only are they talented, but extremely personable… I realize that this letter is coming to you well after we moved into our new house, but that delay has afforded me time to gain a bit of perspective. This was the first house Cathy and I built and we learned a lot about the building process. In talking to family and friends and hearing various stories, comparing notes, etc., we now realize why Hulbert Homes has such a fantastic reputation – you listen. Planning, execution, and follow-up are fundamental, but listening and following through on the details make the difference. You have put together a very solid team. You built the house, now it’s up to us to make it a home! In all sincerity – thanks again! Jeff and Cathy Leslie Dear Mark, Today marks one month that we have been living in our beautiful new home and we couldn’t be more pleased. We wanted to take the time to express our appreciation to you and your fantastic staff for all you did to make our home building experience a pleasure.... We would also like to thank you for the surprise we found on our kitchen island on moving day. We loved the goodies and we know we will get lots of use out of the great little picnic cooler. This is just one more example of the small touches Hulbert Homes provides that make such a big difference...... We were initially impressed with the quality of the first Hulbert Home we saw at the Parade of Homes, but our satisfaction goes beyond material quality because we discovered that quality of construction is backed by integrity and a genuine concern for the customer. We would not hesitate to recommend Hulbert to anyone and hope you will feel free to use us as a reference if ever the need arises. Kindest regards, Bob and Helen Sheaves As we prepare to close on our "second" Hulbert Home, we would like to take this opportunity to thank all the subcontractors and Hulbert employees who helped make our home a reality. The quality and craftsmanship is once again incomparable! Our first meeting with Dina Mogis provided thorough and well thought out planning to help put the special touches on the home we had hoped for. Dina was a perfect start to our planning process. A special thanks is in order to our Superintendent, Bob Graham. His diligence, professionalism and expertise made the whole experience pleasurable and timely! Bob made everything come together, resulting in a beautiful home. We look forward to many happy years in our new home. Should we decide to build another home in the future, be assured we will rely on Hulbert Homes for another great experience! Sincerely, Larry and Bonnie Knapp You all really made building our home a fun experience. Thank you for all of your hard work. Our door is always open! - Trey and Lauren Hall Mark, Now that we have moved into our new house, we wanted to thank you so much for making it a reality! A few years ago, as newlyweds, we built our first home with another builder. After living in the home for three years, we experienced firsthand the results of cheap materials and labor and decided to put our home on the market. The housing market was beginning to decline, but a year later, we sold our home. Our intentions were to move back to my home state so we chose to rent rather than purchase another home. However, over the next few months, the Lord showed us that His plan was for us not to move so our search to purchase a home began. None of the other builders we looked at compared to a Hulbert Home. You and your company are truly in a class of your own. The quality of your homes is superior to the others on the market and your team has been a pleasure to work with. As with any new home purchase, there are going to be items that need to be repaired/replaced. We faxed in the warranty request items, and they were handled promptly. Hulbert Homes is a company of integrity and stands behind their promise. (In our past experience with our first home purchase, the builder was non-responsive, tried to shift the responsibility off of themselves and gave us the run around). An extra thanks goes to Dina for putting up with our numerous visits while we were “just looking” – I know our indecisiveness must have tested her patience at times, although, she never let it show.From the bottom of our hearts, thank you! -Steve, Traci and Lexi Allen P.S. The referral incentive is wonderful. Dina delivered our referral check to us last week after co-workers of Traci’s purchased a home two lots down from us. The money went towards the purchase of a new bedroom suite for our three year old daughter. Mark and Linda, We wanted to attach a letter to share our thoughts about our building experience with Hulbert Homes. Absolutely, John and I have been satisfied with every aspect of the building process with Hulbert Homes. Throughout the years, we’ve watched friends build who have not had a positive experience. From beginning to end, we have been treated with the greatest care. As we began inquiring and making the lot selection, dealing with Jim was pleasant and helpful. As we finalized plans and moved to the design center, Kimberly was incredibly knowledgeable and flexible. When I had a million questions about costs, I simply e-mailed Tony who responded quickly and thoroughly. (Tony and Kimberly are gems!)……….. Lastly, we really appreciate the flexibility that the two of you had with the move-in date. It was a great blessing. Thank you so much for the cooler with the treats and gift card. The cooler is an example of Hulbert’s efforts to always go above and beyond the rest. We will definitely recommend your company to all of our friends. If we had a dollar for all of the wonderful compliments we’ve received about the QUALITY of our home, we’d already have the house paid for. Sincerely, John and Stacy Sharp Dear Mark and Linda, We simply love our new home! Thanks so much for the amazing workmanship, and for all the truly wonderful professionals at Hulbert Homes. Everyone we worked with at Hulbert Homes, Akiko, Bob, Jason, and Kimberly and the whole team, made this truly an enjoyable experience. God bless you all! The Andah Family |